Shipping policy
Shipping
We dispatch orders within two business days of purchase. While this is our standard timeframe, we always do our best to get orders out as quickly as possible.
All orders are packed and shipped from Dromana, Victoria, and are processed Monday to Friday, excluding public holidays. Once your order has been dispatched, you’ll receive an email with tracking details. Please allow up to 24 hours for tracking information to become active.
All Australian orders are shipped via Australia Post. Shipping charges are calculated and displayed at checkout.
Delivery fees
Standard Post
-
Orders under $199: $9.95 flat rate
-
Orders $199 and over: FREE
Express Post
-
Orders under 3kg: $14.95
-
Orders over 3kg: $20.00
Delivery timeframes
All delivery timeframes are estimates only and are based on business days.
| Location | Standard Post | Express Post |
|---|---|---|
| Sydney & Melbourne Metro | 2–3 days | 1–3 days |
| Brisbane, Adelaide, Tasmania & Perth Metro | 3–6 days | 3–4 days |
| All other areas | 3–7 days | 3–5 days |
Orders are collected by Australia Post each business day. We do not dispatch orders on weekends or public holidays. Delivery times may vary during peak periods or due to carrier delays.
