Privacy Policy

Last updated: 20 December 2025

Our commitment to privacy

Your privacy matters to us. At Runway Peninsula, we’re committed to protecting your personal information and being transparent about how we collect, use and store it. This policy explains our information practices and the choices you have when interacting with us online, in store or through our services.

This policy is available on our website and wherever personal information may be requested.

Information we collect

This policy applies to all information collected through our website, in store and during events or community activities.

We may collect personal information including:

  • Name

  • Address

  • Email address

  • Phone number

On some occasions, you may provide information about another person, such as when purchasing a gift to be sent directly to them. In these cases, we may collect:

  • Name

  • Address

  • Phone number

Information we don’t collect

We do not store credit or debit card details. All payments are processed securely through third party payment providers via Shopify.

How we use the information we collect

We use your personal information to:

  • Process and fulfil orders

  • Deliver products and confirm delivery

  • Respond to enquiries and provide customer support

  • Communicate with you about your purchases

  • Send updates or marketing communications, if you have opted in

We do not share your personal information with outside parties except where required to fulfil your order or provide our services.

You can unsubscribe from marketing communications at any time using the link provided or by contacting us directly.

Our commitment to data security

We take reasonable steps to protect your personal information and maintain its accuracy and appropriate use. This includes physical, electronic and managerial safeguards designed to prevent unauthorised access, misuse or disclosure.

While we take data security seriously, no method of transmission over the internet is completely secure.

Children’s privacy

Protecting children’s privacy is important to us. We do not knowingly collect or store personal information from individuals under the age of 13, and our website is not intended to attract anyone under 13.

Accessing or updating your information

You may request access to, correction of or deletion of your personal information at any time by contacting us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

How to contact us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, you can contact us via:

Email: runcrew@runwaypen.com.au
Phone: 0401 474 363
In store: Shop 4 / 277 Point Nepean Road, Dromana VIC 3936